Ordering

 

 


                                                         T & J Manufacturing                    

                                                         2170 Sunnydale Blvd.

                                                                    Suite V

                                                         Clearwater, FL 33765

                                                       

                                                            Orders/Tech/Info:

                                                               (727)462-9968

 

                                                                    E-Mail:

                                                        info@TheJackRack.net

 

                                                                    Hours:

                                              Monday-Friday 10:00 a.m.-5:00 p.m.


ORDERING:

     Orders may be placed by phone during business hours by calling (727)462-9968, or 24 hours a day by using our Online Order Form.  


PAYMENT:

     We accept the following as forms of payment:visa.gif (822 bytes)mcard.gif (1298 bytes)amex.gif (911 bytes)discover.gif (799 bytes)cash01.gif (11497 bytes)

***Please Note:Your Credit Card records will show a transaction for your order from, Need For Speed, Inc.  This is the name of our parent company.  All Credit Card transactions are done under this name.

     We also accept Certified Bank/Cashiers Checks and US Postal Money Orders.  Please note, although we do accept cash as a form of payment, we do not recommend sending cash through the mail.  We will also accept a Personnel or Company Check, however, please be aware that your order will be held a minimum of 2 weeks in order for your check to clear.


GIFT CERTIFICATES:

     T & J Manufacturing Gift Certificates are available year round for any amount and may be used towards any purchase.  There is no return on Gift Certificates.  Gift certificates may not be turned in for "cash".  Entire Gift Certificate must be used toward purchase, change is not given.


SHIPPING:

     T & J Manufacturing uses UPS & USPS for all mail order shipments.  USPS is used for all APO's & FPO's.


RETURNS:

     All returns must include a Return Authorization Number which you can obtain by calling our customer service department at (727)462-9968.  The Return Authorization Number must appear on the front of the package being returned.  Returns must be insured and the freight must be prepaid.  We cannot accept any items shipped C.O.D.  If we've sent you a defective or incorrect item, then T & J Manufacturing will refund you the return freight.  All returns must include a copy of the original Invoice and must be in new & unused condition, and must be in the original packaging.  Merchandise can be returned within 7 days from the date of receipt, for a refund,  T & J Manufacturing credit, or exchange.  Merchandise may not be returned after 7 days.  No returns will be allowed on Gift Certificates.  ALL RETURNS ARE SUBJECT TO A 25% RESTOCKING FEE!!!


DAMAGE CLAIMS:

     T & J Manufacturing takes all necessary precautions to ensure that all orders are packaged properly and that you receive them in good condition.  Please inspect your order completely while the delivery driver is present and have he/she note any damages.  If damages are found after delivery, call the carrier immediately for an inspection.  DO NOT CALL T & J MANUFACTURING, WE ARE NOT RESPONSIBLE FOR FREIGHT DAMAGES.  DO NOT RETURN DAMAGED MERCHANDISE TO T & J MANUFACTURING.   The carrier will take all necessary steps to settle the claim.


REFUSED SHIPMENTS:

     The customer is responsible for freight both ways on any shipment for which delivery is refused.  ALL REFUSED ORDERS ARE SUBJECT TO A 25% RESTOCKING FEE!!!


PRODUCT WARRANTIES:

     All of our products carry a 1 year warranty against manufacturers defects.  If you feel you have a defective product, please contact us so we can help you further. 


***ALL PRICES & POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE!!!

 

 

 

                                              

  


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Copyright © 2008 T & J Manufacturing
Last modified: January 24, 2008